Notes from building the platform.
Release notes, decisions we made and what running a hosting business taught us.
Zero-Downtime DNS Cutover: A Playbook for Live Migrations
Learn how to migrate live websites with zero downtime using DNS TTL pre-lowering, split-horizon checks, and instant rollback triggers. A practical playbook for hosting resellers.
Read moreFix SPF, DKIM, DMARC: Hosting Email Spam Guide
Diagnose and fix SPF, DKIM, and DMARC misconfigurations, and mitigate shared IP reputation damage when your customers' email lands in spam.
Read moreAutomating SSL for Hundreds of Domains: A Step-by-Step Guide
Learn how to build a centralized certificate automation pipeline that handles ACME rate limits, DNS-01 validation, wildcard certificates, and renewal failures across hundreds of customer domains.
Read moreWhat Happens After a Hosting Order Is Paid?
See the exact sequence of automated backend actions triggered when a hosting order is paid, from invoice settlement to DNS, SSL, welcome email, and monitoring.
Read moreGDPR Data Map for Hosting Resellers
A GDPR data map shows exactly where personal data lives in your hosting business and how to build a one-click export for access and portability requests.
Read moreHosting Account Lifecycle Explained: Automation vs. Human Decisions
Follow a hosting account from signup to renewal to suspension and see exactly which tasks automation software handles and which still need a human.
Read moreHow Hosting Automation Software Works: A Signup Example
Follow a customer from signup to live server and see how hosting automation software handles billing, provisioning, DNS, and support behind the scenes.
Read moreDomain + Hosting Bundles: Profit Lift per Account
Calculate how bundling domain registration with hosting raises profit per account using renewal margins and churn benchmarks, then apply the math to your reseller business.
Read moreHosting Migration Checklist: Minimize Downtime and Data Loss
Follow this hosting migration checklist to map dependencies, sequence DNS cutover, and set rollback triggers. Reduce downtime and prevent data loss during your move.
Read more5-Email Onboarding Sequence to Reduce Hosting Churn
Learn how to build a 5-email onboarding sequence triggered by first login, DNS setup, and ticket avoidance to keep new hosting customers engaged and reduce first-month churn.
Read moreWhite-Label Hosting Brand Audit: 12 Hidden Upstream Touches to Fix
Discover 12 hidden upstream touches that reveal your white-label hosting provider's brand to customers, from server error pages to DNS templates, and learn how to eliminate them for a truly seamless experience.
Read moreIdempotency keys and webhook replay for payment integrations: a practical guide for hosting platforms
Learn how idempotency keys and webhook replay prevent duplicate charges and missed events in retry-safe subscription billing for hosting platforms, with code examples.
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