Notes from building the platform.
Release notes, decisions we made and what running a hosting business taught us.
How to Measure Domain Attach Rate per Plan and Cohort
Learn how to instrument domain attach rate per plan and cohort in your hosting billing system to uncover its true contribution margin impact.
Read moreEU VAT for hosting invoices: automate reverse charge
Learn how to automate EU VAT and reverse charge on hosting invoices. Validate VAT IDs, apply place-of-supply rules, and store audit-ready evidence.
Read moreSafe Cron Sweep for Hosting Auto-Suspension
Learn how to design a safe cron sweep for hosting auto-suspension with SQL guardrails, batch limits, and dry-run checks that prevent suspending the wrong account.
Read moreHosting Backups: Who Backs Up What?
Understand the shared responsibility model for hosting backups: what providers back up, what you must export, and how to verify restores with an RPO/RTO checklist.
Read moreMigrating to Open Source Hosting Billing: Step-by-Step Cutover Plan
Learn how to migrate from a commercial hosting billing platform to an open source stack with a step-by-step cutover plan and rollback checkpoints.
Read moreHow to Design Hosting Product Tiers That Sell
Learn how to structure hosting product tiers with decoy pricing, resource bundling, and checkout add-ons to increase average order value and upgrade rates.
Read moreReplace Polling with Signed Webhooks for Hosting Events
Learn how to replace polling loops with signed webhooks for hosting event automation. Implement HMAC verification, timestamp tolerance, and replay protection.
Read moreDomain Attach Rate: Unit Economics for Hosting Resellers
Domain attach rate drives hosting margin. Learn how first-year costs, renewal repricing, and churn timing affect your unit economics and what to do about it.
Read moreDomain Registration Lifecycle: Registrar to WHOIS
Understand the domain registration lifecycle from registrar to registry to WHOIS, including EPP status codes and why new domains show as pending. Perfect for resellers and beginners.
Read moreCurrency Switching Policy for Hosting Checkout: Lock Rates, Reprice Renewals
Learn how to set a currency-switching policy that locks exchange rates at order time and automatically reprices renewals when the spread exceeds your threshold, protecting margins and keeping customers happy.
Read moreControl Panel vs Billing System vs Provisioning Module: A Beginner's Map
Understand the three core pieces of hosting automation: control panel, billing system, and provisioning module. Learn how they work together to run your hosting business.
Read moreIdempotency Keys and Webhook Replay in Hosting Billing
Learn how idempotency keys and webhook replay prevent duplicate charges and missed renewals in hosting billing, keeping your revenue safe and clients happy.
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